Email isn’t sending if I use “send email after payment” feature

A few things can cause this problem.

  • Make sure you are using the latest version of the plugin.
  • On the plugin settings page, try changing the IPN Validation to “Skip”.
  • The email may not be sending because you are testing on a local development environment. The plugin needs to be used under a site with a real public domain name, so that PayPal can send a notice (called an IPN) to the plugin if the sale is successful and send the email.
  • ‘Contact Form Submissions’ is an add-on plugin for Contact Form 7 that is not compatible with sending the email after payment. Please see this document for more information.
  • ‘Send PDF for Contact Form 7’ is an add-on plugin for Contact Form 7 that is not compatible with sending the email after payment.
  • The ‘Restricted Site Access’ plugin is not compatible with sending the email after payment.
  • A firewall is blocking traffic from the PayPal servers. If you have a firewall, you may need to allow PayPal traffic to pass.
  • On the plugin settings page, you may need to enter the IPN URL for your site. You can find out the IPN URL by adding: ?cf7pp_test=1 to the end of your domain name. So for example if your site is http://example.com, then in your browser go to http://example.com/?cf7pp_test=1. You should see the message “Contact Form 7 – PayPal Add-on Pro – Test Successful”. If you see this message, then your IPN URL is http://example.com

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