Customer lost their Gift Certificate Redemption Code
If your customer has lost their Gift Certificate Redemption Code you can provide them with these instructions:
You can check your gift certificates and gift card balances in the Profile section of your PayPal account. After you login:
- Click on “Profile” located in the white bar just below all the blue tabs.
- You can click on “Profile” itself or click “More Options” in the drop down menu.
- Find and click the section titled “My Money”.
- Click on “Get Redemption Code” next to the “Gifts and discounts” section.
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