Customer lost their Gift Certificate Redemption Code

If your customer has lost their Gift Certificate Redemption Code you can provide them with these instructions:

You can check your gift certificates and gift card balances in the Profile section of your PayPal account.  After you login:

  1. Click on “Profile” located in the white bar just below all the blue tabs.
  2. You can click on “Profile” itself or click “More Options” in the drop down menu.
  3. Find and click the section titled “My Money”.
  4. Click on “Get Redemption Code” next to the “Gifts and discounts” section.

Rate this Article